Refund policy

Warranty
Greinert Sports provides the original purchaser a one-time replacement bat within 12 months of the original date of purchase subject to all of the following conditions:
  1. Bat must be returned with original receipt to show date of purchase and original purchaser
  2. Bat was purchased directly from Greinert Sports or an approved, authorized representative.
  3. Bat broke as a result of a manufacturer's defect during normal use.
This warranty does not apply to any representations of bat weight or size.
PROPER BAT CARE GUIDELINES
To ensure longevity of use and performance, we recommend proper care and use, to include the following:
  • Bats are used with leather covered softballs only. Using weighted or non-traditional balls can and will damage bats and void the warranty.
  • Bats should be for personal use only. Bats used by multiple participants can and will decrease the lifespan of the bat and will not be covered by warranty.
  • Bats should not be used in weather resulting in temperatures below 60°F (15°C). Temperatures below this range make balls harder than normal and therefore can increase damage to bats.
  • Throwing of bats or hitting of bats against objects such as cleats, rocks, or anything besides leather covered balls will damage bats and decrease its lifespan. This can also cause premature damage to the bat resulting in an increase in damage potential and voiding of warranty.
  • To clean your bats, use water and mild soap. Do not use any type of chemicals for cleaning as they can damage the finish, cosmetics, and integrity of certain components.
  • Rotate bat after every swing to avoid repeated wear on one area
WARRANTY DOES NOT COVER:
  • Bats that have not been registered with Greinert Sports by the original purchaser
  • Bats that have serial numbers that have been altered, removed and/or cannot be identified 
  • Bats that have been abused, altered, or mistreated due to improper care, accidents, misuse, overuse or negligence
  • Bats that have been used in commercial batting cages
  • Bats that have been used in temperatures below 60°F(15°C)
  • Bats purchased from non-authorized Greinert Sports sellers
  • Bats not submitted by the original purchaser
  • Bats that have been hit by objects other than leather covered softballs, such as cleats and/or rocks. If marks on bats submitted match that of cleats and/or rocks, warranty will be void and will be considered “abused”
  • Grips, decals, or stickers
Requirements of return: As a condition of any warranty claim, the bat and a valid original receipt from an authorized Greinert Sports seller must be sent to the address provided. No warranty will not be honored unless all conditions are met. All returns will be reviewed by our Greinert Sports staff. If approved, we will send you either a repaired or replacement bat of the same model and size. We reserve the right to perform testing to determine if the bat meets warranty requirements and/or to refuse warranty service to any person who, in the judgment of Greinert Sports, abuses the product and/or warranty policy. Greinert Sports also reserves the right to substitute a similar product as a replacement, if necessary.

RETURNS MUST BE SENT DIRECTLY TO GREINERT SPORTS
Sole & Exclusive Warranty: The warranty provided herein is the sole and exclusive warranty provided for Greinert Sports bats. Greinert Sports disclaims and the purchaser waives all other express or implied warranties including but not limited to the warranty against redhibitory vices and hidden defects, the warranty that the product is fit for its intended purpose and the warranty that the product is of a specific kind or quality.

Sole & Exclusive Remedy: The remedies provided herein, repair or replacement, are the sole remedies available and purchaser waives all other remedies including but not limited to recovery of consequential damages, attorney's fees and legal expenses. In the event of legal proceeding or arbitration, purchaser agrees that any monetary recovery will be limited to the purchase price of the bat.

Dispute Resolution: In the event that any dispute regarding any condition of a Greinert Sports bat or any warranty claim cannot be resolved, purchaser and Greinert Sports agree that any and all disputes shall resolved by binding arbitration. The agreement to arbitrate disputes includes, but is not limited to, all claims arising out of or relating to any aspect this product, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory, and regardless of when the claims arise. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND JUNO ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

RETURNING WARRANTY BAT TO GREINERT SPORTS:
Review the Terms & Conditions.

Send an email to warranty@greinertsports.com with the following information:
  • Name
  • Copy of original receipt 
  • Purchase Date
  • Bat Model
  • Bat Serial Number
  • Two pictures of damaged area(s)

Once review, you will receive an email notification of the determination with instructions to return the bat , if approved.

Notes: Bats returned without original serial number on the actual bat and/or by anyone other than the original purchaser will not be warrantied. Bats returned without original receipt will not be warrantied. If you have additional questions or concerns, you may contact us at warranty@greinertsports.com.

ALL SALES ARE FINAL.